Behind every stay, a person with a name. Not a button, not a form: a host who learns how you take your coffee and anticipates what you haven't even asked for yet.
Design your experience
Les Clefs d'Or · The Golden Keys
Access unforgettable experiences
Beyond the expected lies the extraordinary. At High End we are members of the prestigious Les Clefs d'Or society — "The Golden Keys" — the world's symbol of excellence in concierge service. Our team is committed to fulfilling your every wish and exceeding the highest standards.
"In service through friendship"
One team, available around the clock, for whatever your stay needs. By request · exclusive to High End guests.
Every occasion, your way.
Birthdays, anniversaries, celebrations and bespoke activities: your Les Clefs d'Or host arranges it all, from the first detail to the last surprise, so all you do is arrive and enjoy.
Enjoy a gourmet experience in the comfort of your home.
A private chef designs the menu to your taste and cooks for you and yours inside the residence. Fine dining, with no reservations or outings: the table is yours.
A first-class welcome.
VIP reception at the airport and chauffeured transfers to discover, effortlessly, the hidden gems of Puerto Vallarta.
The impossible table, yours.
The most coveted table in Puerto Vallarta, reserved in your name — even when the rest of the city is left on the waiting list.
Arrive to a fully stocked retreat.
Tell us your cravings and your kitchen will be waiting: your wine, your coffee, what the kids love. Cross the threshold and find it all, ready.
Your space, always immaculate.
Discreet cleaning and a fresh wardrobe throughout your stay, without your ever noticing how it happens.
The memory, forever.
A photographer captures the days you'll later want to relive: the whole family, the light of the bay, the exact instant that never repeats.
Real photographs of the welcomes we've created for our guests.
Tell us what makes you happy and we'll make sure you find it when you arrive.
Design your experience